Privacy Policy
Last updated: June 2, 2026
Introduction
Tangible Knowledge respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
When you contact us or request services, we may collect:
- Name and contact details
- Email address
- Information about your property or project
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about projects and appointments
- Improve our website and services
- Comply with legal obligations
- Maintain records for business purposes
Legal Basis for Processing
We process your personal data based on:
- Consent you have given
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests in running our business
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Project records may be retained for up to seven years for professional and legal compliance reasons.
Data Sharing
We do not sell your personal data. We may share your information with:
- Third-party service providers who assist in delivering our services
- Professional advisors (lawyers, accountants)
- Regulatory authorities when required by law
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Cookies
Our website uses cookies to improve functionality and user experience. For detailed information about our cookie usage, please see our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 42 Ashwood Lane, Bridgnorth, Shropshire WV16 4DN, United Kingdom